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πŸ”” Exploring Salesforce Service Delivery at a Global Systems Integrator πŸ“’ Military Trailblazer (Career/Branding) Office Hours is a live forum to gather with Military Trailblazers and Allies to discuss career paths within the Salesforce ecosystem, best practices for exam study, personal branding strategies, marketing yourself on social media, etc. This session featured Co-Host: ⭐ Alex Calder, Salesforce Delivery Lead at Accenture πŸ”— Links and Resources from the Session: https://bit.ly/resources-2022-08-31 πŸ•” Time-Stamps πŸ•” 00:00 Welcome from Special Guest Host David Albright, Lead Solution Engineer, Salesforce 00:27 Topic: Exploring Salesforce Delivery at a Global System Integrator (SI) 00:55 Introduction: Alex Calder, Salesforce Delivery Lead, Accenture 01:21 Alex Calder’s Trailblazer Journey 05:32 Purpose of Military Trailblazer Office Hours QUESTIONS & INSIGHTS 07:04 Question 1: Can you describe a day-in-the-life of a Salesforce Delivery Lead at a Global System Integrator (SI)? 12:07 Question 2: To manage the complexity of your role, what is a common career path for a delivery lead? 14:06 Question 3: What advice do you have to learn post-sale implementation nuances? 17:16 Insights from Adam: Dev Lifecycle Architect certification helps to understand nuances of multi-team and multi-stream 19:03 Insights from Alex: Real learning 20:21 Insights from David: Finding focus time to drive to go-live date 21:12 Question 4: Is it necessary to have a college degree to compete for a Delivery Lead role? 23:08 Question 5: What is the best place to grow skill set capabilities and experience? 26:37 Question 6: What is it like working at a large System Integrator (SI)? 28:42 Question 7: What experience do you value as a Delivery Lead? 32:21 Question 8: What soft skills do you value as a Delivery Lead? 36:08 Insights from Adam: Communication skills 38:59 Insights from David: Grow your network to grow your career 39:54 Question 9: How does someone get a foot in the door? 48:58 Resource: Learn about the 7 core competencies that make up the Scaled SAFe 5.0 Agile Framework https://www.scaledagileframework.com/ 49:12 Recommendation:: Business Analyst Certification 51:35 Question 10: What do you like most about working in the Salesforce ecosystem? 53:47 Insights from Alex: It’s all about people. People, people, people. 55:02 Gratitude and Closing πŸ“… When: Wednesday, 5:00-6:00 PM EST πŸ“… 🌟 Where: https://lnkd.in/eyjt2F4 🌟 (Select the Career/Branding focused session) ⏯ If you can’t make the live session, subscribe to my YouTube channel for access to all of the recorded sessions: https://lnkd.in/ea9B8_Ti #salesforce #trailblazercommunity #trailblazers